• KEY2ACT enters agreement with Implementation Specialists

    Posted 09/26/2017

    KEY2ACT has reached an agreement with Implementation Specialists and is now the official provider of all wsTOOLS modules for KEY2ACT solutions.

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  • Getting to Know: Michael Hanko, Solutions Consultant

    Posted 08/29/2017

    It’s not every day that you add someone to your organization who is a licensed amateur radio operator, considers Leonardo da Vinci his favorite historical figure and would choose Mars if he could visit any destination. For KEY2ACT, May 27, 2014, was the day it happened – the day Michael Hanko joined the team as a support analyst.

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  • French: A business language for the future

    Posted 08/15/2017

    By Mike Ronk, senior accountant

    A friend recently posed the question to me: What would you suggest your grandchildren study as a second language? An age giveaway, for sure, but the question would apply to any young person today in the United States and any country, in fact, where French is not commonly spoken. My off-the-top-of-the-head response was, well, Spanish – even, Mandarin. No, the correct answer, according to my friend, is French.

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  • Announcing KEY2ACT Form

    Posted 08/01/2017

    MobileTech was built to streamline and cut the paperwork out of processes performed by field service technicians. But once techs complete a service call, customers often hand them their own company-specific paper forms to fill out. Today, KEY2ACT introduces Form, designed to turn those paper forms into digitized versions that techs can fill out in MobileTech.

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  • DocLink document management - find what you need when you need it

    Posted 07/25/2017

    This is a guest post from Altec

    No matter where your organization is based, what industry it’s in, or what department you are a part of, you are likely experiencing one business problem plaguing employees around the globe: an inability to access company data when you need it. Even with a file share, information between office locations, departments, and coworkers is rarely found immediately (or easily).

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  • Power BI: Choose consolidation versus quantity of reports

    Posted 07/11/2017

    By Jeff Nelson, director of customer strategy

    I have been watching Power BI evolve for a little over two years now. I kept a watchful eye on it not only as a Microsoft partner with a vested interest in the solution, but also as a curious potential user who can comprehend the value business intelligence can bring to my organization.

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  • Getting to Know: Deb Brunk, Software Analyst

    Posted 06/27/2017

    Our KEY2ACT team members make us the company we are. In this “Getting to Know…” series, we will share a bit about some of our team members – the people you engage with on a regular basis and the people behind the scenes.

    Deb Brunk has been a software analyst in our support department since May 1999.

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  • Introducing Signature Connector for AvaTax

    Posted 06/14/2017

    KEY2ACT is pleased to announce the Signature Connector for AvaTax, our new integration to Avalara's cloud-based sales tax compliance solution. Connecting your Signature system with AvaTax allows you to seamlessly automate the sales tax compliance process for Service Management, Job Cost and Equipment Management.

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  • Increasing service calls with improved quoting

    Posted 06/01/2017

    By Todd Ross, director – customer relations, ERTH Corporation

    Revenue from service call quoting varies from company to company. Some industry data suggests it represents anywhere from 35 to -50% percent of overall revenue for mechanical, construction, and other service businesses. Quadra’s Service Call Quoting module can help your company capitalize on potentially missed revenue.

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  • Taking the complexity out of procurement processes

    Posted 05/17/2017

    Five ways an integrated procurement solution keeps it simple

    By Foy Mainor, vice president of sales, Paramount WorkPlace

    Whenever we can reduce complexity, we increase accuracy and efficiency. It’s true for workers constructing a building, for technicians fixing a piece of equipment, and it’s true for managing your organization’s procurement process. Too often, organizations either have no formal procurement process, or they have a process that is overly complicated and cumbersome, both of which can lead to costly maverick spending.

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