• Getting to Know: Deb Brunk, Software Analyst

    Posted 06/27/2017

    Our KEY2ACT team members make us the company we are. In this “Getting to Know…” series, we will share a bit about some of our team members – the people you engage with on a regular basis and the people behind the scenes.

    Deb Brunk has been a software analyst in our support department since May 1999.

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  • Introducing Signature Connector for AvaTax

    Posted 06/14/2017

    KEY2ACT is pleased to announce the Signature Connector for AvaTax, our new integration to Avalara's cloud-based sales tax compliance solution. Connecting your Signature system with AvaTax allows you to seamlessly automate the sales tax compliance process for Service Management, Job Cost and Equipment Management.

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  • Increasing service calls with improved quoting

    Posted 06/01/2017

    By Todd Ross, director – customer relations, ERTH Corporation

    Revenue from service call quoting varies from company to company. Some industry data suggests it represents anywhere from 35 to -50% percent of overall revenue for mechanical, construction, and other service businesses. Quadra’s Service Call Quoting module can help your company capitalize on potentially missed revenue.

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  • Taking the complexity out of procurement processes

    Posted 05/17/2017

    Five ways an integrated procurement solution keeps it simple

    By Foy Mainor, vice president of sales, Paramount WorkPlace

    Whenever we can reduce complexity, we increase accuracy and efficiency. It’s true for workers constructing a building, for technicians fixing a piece of equipment, and it’s true for managing your organization’s procurement process. Too often, organizations either have no formal procurement process, or they have a process that is overly complicated and cumbersome, both of which can lead to costly maverick spending.

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  • KEY2ACT's Know is now available

    Posted 05/15/2017

    KEY2ACT is pleased to announce the general availability of Know, a business intelligence tool designed for Power BI Pro.

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  • KEY2ACT and Document Management: Your Paperless A-Team

    Posted 05/03/2017

    By Lori Johnson, marketing coordinator, Metafile Information Systems

    When it comes to enhancing your financial processes and creating the most efficient workplace, it’s important to have a technology A-team behind you. You’ve integrated your KEY2ACT Signature solution with Microsoft Dynamics GP and experienced efficiency in the field, as well as in the accounting office, but there’s an add-on system that gives you complete visibility of the Service Management and Job Cost fields.

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  • Integrating systems to work as one solution

    Posted 04/17/2017

    By Martin Olsen, director, eOne Solutions

    This guest blog post is a part of our ISV series. The series introduction can be found here.

    What data do you need to do your job? Think about this for just a moment. Each day, once you have had your coffee, and settle down to do your job – what is it that you need to know? Where does the information come from?

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  • How wearable technology is helping bridge the skilled trades gap

    Posted 04/04/2017

    By C. Aaron Salow, CEO, XOEye Technologies

    This guest blog post is a part of our ISV series. The series introduction can be found here.

    If I were to ask you what makes your field service company successful, you’d likely say something along the lines of: “We have the best technicians. They do great work and our customers trust their expertise.” That’s your competitive advantage. It’s what helps you win new business, retain customers and build long-term relationships. But what happens when those experienced, trusted technicians leave your company?

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  • How many ISVs does it take to build a GREAT business solution?

    Posted 03/21/2017

    By Gina Renner, executive vice president, product marketing

    The best way I can think of to define an ISV is simply this: an ISV is an independent software vendor who builds a solution that fills the “white space” or functional gaps in your current business solution.

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  • What the Dow tells us about technology (indirectly)

    Posted 03/07/2017

    By Mike Ronk, senior accountant

    Much has been made of the Dow Jones Industrial Average (DJIA or the “Dow”) reaching 20,000. A recent cover on Barron’s reads: “Next Stop, Dow 30,000.” Are these numbers significant? 20,000? 30,000?

    The answer? Yes and no.

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